Terms of Service

Last Updated: January 1st, 2025

Welcome to Alanda ("Service," "we," "us," or "our"). Please read these Terms of Service ("Terms") carefully before using our Service.

1. Acceptance of Terms

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you do not have permission to access or use the Service.

2. Service Description

Alanda is an AI-powered emotional support tool that provides a space for conversation, reflection, and personal growth. Our Service uses artificial intelligence to engage in supportive dialogue with users. It is important to understand that our Service is not a substitute for professional mental health treatment, therapy, or medical advice.

3. Not a Medical Service

Our Service explicitly is not:

  • A replacement for professional mental health treatment
  • A source of medical or psychiatric diagnosis
  • A provider of therapy or counseling services
  • A crisis intervention service
  • A substitute for emergency services

If you are experiencing a mental health emergency or having thoughts of self-harm, please contact emergency services immediately or call the National Suicide Prevention Lifeline at 988.

4. User Responsibilities

You agree to:

  • Provide accurate information when using the Service
  • Use the Service only for lawful purposes
  • Not attempt to deceive or mislead the AI system
  • Not use the Service to harass, abuse, or harm others
  • Not attempt to access, tamper with, or damage the Service's systems or security
  • Not use the Service for any commercial purposes without our express written permission

5. Privacy and Data Protection

We take your privacy seriously. While our Service is not a medical provider and is not HIPAA-compliant, we implement reasonable security measures to protect your information. Please review our Privacy Policy for detailed information about how we collect, use, and protect your data.

6. Conversation Storage and Data Usage

We may store and analyze conversations to improve our Service and provide continuity of support. By using our Service, you grant us permission to store and analyze your conversations in accordance with our Privacy Policy.

7. Age Restrictions

Users must be at least 13 years of age to use this Service. Users under 18 must have parent or guardian consent.

8. Intellectual Property

All content and materials available through the Service, including but not limited to text, graphics, software, and AI-generated responses, are the property of Alanda or its licensors and are protected by copyright and other intellectual property laws.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL ALANDA BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION:

  • ANY DAMAGES FOR EMOTIONAL DISTRESS, MENTAL ANGUISH, OR PSYCHOLOGICAL HARM ARISING FROM OR RELATED TO THE USE OF OUR SERVICE;
  • DAMAGES RESULTING FROM DECISIONS MADE OR ACTIONS TAKEN IN RELIANCE ON THE AI SYSTEM'S RESPONSES;
  • DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES;
  • DAMAGES ARISING FROM SERVICE INTERRUPTIONS, ERRORS, OR DELAYS;
  • DAMAGES RELATED TO ANY COMMUNICATION OR INTERACTION WITH THE SERVICE OR OTHER USERS

THIS LIMITATION APPLIES REGARDLESS OF THE THEORY OF LIABILITY (INCLUDING NEGLIGENCE) AND EVEN IF ALANDA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU SPECIFICALLY ACKNOWLEDGE THAT ALANDA IS NOT LIABLE FOR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF OTHER USERS OR THIRD PARTIES AND THAT THE RISK OF INJURY FROM THE FOREGOING RESTS ENTIRELY WITH YOU.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THESE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH CASES, ALANDA'S LIABILITY WILL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

11. Indemnification

You agree to indemnify and hold Alanda and its affiliates, officers, agents, employees, and partners harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of the Service.

12. Modifications to Service

We reserve the right to modify or discontinue, temporarily or permanently, the Service with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

13. Changes to Terms

We reserve the right to update these Terms at any time. We will notify users of any material changes by posting the new Terms on this page with a new effective date. Your continued use of the Service after such modifications will constitute your acknowledgment of the modified Terms and agreement to abide by them.

14. Termination

We reserve the right to terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Minnesota, United States, without regard to its conflict of law provisions.

16. Contact Information

If you have any questions about these Terms, please contact us at henricksonethan@gmail.com.

By using our Service, you acknowledge that you have read and understood these Terms and agree to be bound by them.